03 · Resident-Generated Content

The most credible content about your property comes from the people who live there.

A managed program for sourcing, directing, and producing video with real residents. Casting, releases, edit, and brand-safe approvals — all handled.

100%

Casting, releases, and approvals managed

We recruit, vet, compensate, and clear every resident, and nothing publishes without a two-step brand-safe approval — so you get the proof without the operational drag.

Why it matters

Prospects trust residents. They scroll past brands.

The single most predictive signal in a renter's decision is whether someone like them seems happy living there. Polished brand content can't carry that signal alone — it needs proof.

Resident-Generated Content (RGC) is the proof layer. Done with intention, it outperforms branded content on every paid and organic metric that matters.

What's included

What a resident-generated content program actually delivers.

Resident casting & sourcingResident casting & sourcing

Resident casting & sourcing

We recruit, vet, and compensate residents from your community.

Releases & legalReleases & legal

Releases & legal

Talent agreements, image releases, and compensation handled end-to-end.

On-site direction daysOn-site direction days

On-site direction days

Light-touch on-site direction so the footage feels resident, not staged.

Episodic series formatEpisodic series format

Episodic series format

8–12 episodes designed to run as a season, not one-offs.

Vertical-first editingVertical-first editing

Vertical-first editing

Cut for Reels, TikTok, and Shorts before anything else.

Caption & hook systemCaption & hook system

Caption & hook system

First-three-second hooks and captions written to platform-specific norms.

Brand-safe approval workflowBrand-safe approval workflow

Brand-safe approval workflow

A two-step review with your marketing and ops teams before anything publishes.

Performance reportingPerformance reporting

Performance reporting

Episode-level reporting tied to leasing inquiries, not vanity metrics.

How it works

A repeatable program built around your residents.

/01

Casting & strategy

We define the series arc, recruit residents, and lock the first season of episodes.

Frameworks: Series Bible · Resident Brief

/02

Production days

One to two on-site days a month. Light crew, resident-generated, brand-aware.

Frameworks: Light Direction · Authentic Capture

/03

Edit, approve, publish

Vertical-first edits, two-step approvals, and a posting plan your team can run.

Frameworks: Hook System · Approval Workflow

Selected work
Student housing operator · 9 properties · SEC marketsStudent housing operator · 9 properties · SEC markets
9 properties · SEC markets

Student Housing Operator

Resident series drove 31% of qualified tour requests.

BTR community · Charlotte, NCBTR community · Charlotte, NC
Charlotte, NC

BTR Community

Cut paid CPL 27% by repurposing resident video.

Lifestyle multifamily · Austin, TXLifestyle multifamily · Austin, TX
Austin, TX

Lifestyle Multifamily

First season lifted IG followers 6x in 90 days.

The details

What to expect when we run a resident-generated content program.

Everything below is standard scope — surfaced up front, not buried in an FAQ.

Minimum engagement

One season — typically 8–12 episodes over 3 months.

Production cadence

One to two on-site days per month, scheduled around resident availability.

Resident compensation

Cash or rent credits, handled by us, sized to the talent ask.

Licensing

All footage licensed for use on owned, earned, and paid channels for the life of the lease-up plus two years.

Brand safety

Two-step approval (marketing, then ops/legal) before anything publishes. No edits go live without sign-off.

What's not included

Influencer partnerships with non-residents, paid creator buys, and full social media management — those are separate scopes.

Frequently asked

The questions we get most.

We recruit, vet, and compensate residents from your own community as part of the program — casting and sourcing are our responsibility, not yours.

Yes — cash or rent credits, handled by us and sized to the talent ask.

These are your actual residents, directed and produced by us with releases and brand-safe approvals — not paid outside creators or raw, unmanaged UGC.

Nothing publishes without a two-step approval — marketing, then ops/legal. No edits go live without sign-off.

We shoot one to two on-site days per month and deliver an episodic series — typically 8–12 episodes across a season.

Yes. We're based in LA with national coverage in every major U.S. market.

Let's talk

Let's build a resident series your prospects will trust on sight.

Tell us about the property and the residents you'd love to feature. We'll come back with a season concept and a scope within two business days.

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